Corbally Nursing Home
Corbally Nursing Home

Privacy Policy

Who we are

This website is operated by Corbally House Nursing Home Limited, Mill Road, Corbally, Limerick, V94 KC78.

Our current website address is: https://corballyhouse.ie.

You can contact us at:

Corbally House Nursing Home Limited is the data controller responsible for personal information collected through this website.

This policy applies to information collected through our website. Separate privacy procedures may apply to residents, prospective residents, employees and the provision of nursing or residential care.

Information we collect

We may collect personal information when you:

  • Contact us through an enquiry form
  • Make an enquiry about our nursing home or care services
  • Apply for a position with us
  • Contact us by email or telephone
  • Browse or interact with our website
  • Change your cookie preferences

Depending on how you use the website, the information collected may include:

  • Your name
  • Email address
  • Telephone number
  • The contents of your message
  • Information supplied as part of a care enquiry
  • Your CV, employment history, qualifications and references
  • Your IP address, browser type, device information and website activity
  • Your cookie and consent preferences

Please do not include confidential medical or health information in a general website enquiry form. If sensitive information is required, please contact us directly by telephone so that we can advise you of the most appropriate and secure way to provide it.

How we use your information

We use personal information collected through the website to:

  • Respond to questions and enquiries
  • Provide information about our services and availability
  • Process job applications
  • Contact applicants about suitable positions
  • Operate, maintain and secure the website
  • Prevent spam, misuse and malicious activity
  • Understand how visitors use the website, where consent has been provided
  • Comply with our legal and regulatory obligations
  • Establish, exercise or defend legal claims

Our legal basis for processing

Under data protection law, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on:

  • Consent: For optional cookies, analytics and certain other activities where you have given us permission.
  • Steps before entering into a contract: Where you contact us about our services or apply for employment.
  • Legal obligations: Where we are required to process or retain information by law.
  • Legitimate interests: To respond to enquiries, recruit staff, administer our organisation, maintain website security and protect our legal rights.
  • Health or social care purposes: Where health information must be processed lawfully by, or under the responsibility of, a professional subject to confidentiality obligations.

Where we rely on consent, you may withdraw it at any time. Withdrawing consent does not affect processing that took place before it was withdrawn.

Care enquiries and sensitive information

Information concerning a person’s health is treated as special-category personal data and is given additional protection.

If you voluntarily provide health or care-related information, we will only use it where necessary and where we have an appropriate legal basis. It will be handled confidentially and only shared with authorised members of staff who need it to respond to the enquiry or provide care.

Submitting an enquiry through the website does not create a contract for care or guarantee the availability of a place.

Job applications

When you apply for a vacancy, we may collect your:

  • Name and contact details
  • CV and employment history
  • Qualifications and professional registrations
  • References
  • Information relevant to your suitability for the position

We use this information to review your application, communicate with you and assess your suitability for employment.

Information belonging to unsuccessful applicants will normally be retained for up to six months after the recruitment process has ended. We may ask for your consent to retain it for longer if we believe you may be suitable for another position.

Information relating to successful applicants will become part of their employment record and will be handled under our staff data-protection procedures.

Cookies

Our website uses cookies and similar technologies. Some cookies are necessary for the website to operate, while others may be used for statistics, embedded content or other optional functions.

We use Complianz to manage cookie consent. Optional cookies will not be placed unless you give your consent, where consent is legally required.

You can accept, reject or change your cookie preferences through the cookie banner or the Manage Consent option on the website.

For details of the cookies used, their purposes and how long they remain on your device, please see our Cookie Policy.

Website analytics

Where you consent, we may use analytics tools to understand how visitors find and use the website. Analytics information may include your approximate location, device type, browser, pages visited and time spent on the website.

We use this information to improve the website and understand which content is most useful to visitors.

Embedded content and external websites

Pages on this website may include embedded content such as maps, videos, social-media content or links to other websites.

Embedded content may behave in the same way as if you visited the third-party website directly. These providers may collect information about you, use cookies or monitor your interaction with their content. Optional embedded content will be controlled through our cookie-consent system where required.

We are not responsible for the privacy practices of external websites. You should review their privacy policies before providing personal information.

Who we share information with

We do not sell or rent personal information.

We may share information with trusted service providers where necessary, including:

  • Website hosting and technical-support providers
  • Email and communications providers
  • Recruitment and professional service providers
  • IT security and spam-prevention services
  • Legal, accounting or regulatory advisers
  • Public authorities, regulators or law-enforcement bodies where required by law

Service providers acting on our behalf are only permitted to use personal information for the agreed purpose and must protect it appropriately.

International data transfers

Some service providers may process information outside Ireland or the European Economic Area.

Where this occurs, we will take appropriate steps to protect personal information, such as using providers in countries covered by an adequacy decision or putting approved contractual safeguards in place.

How long we retain information

We retain personal information only for as long as necessary for the purpose for which it was collected.

As a general guide:

  • General website enquiries may be retained for up to two years after the last communication.
  • Unsuccessful job applications are normally retained for up to six months.
  • Cookie-consent records are retained for the period required to demonstrate compliance.
  • Website security logs may be retained for a limited period for security and troubleshooting.
  • Information connected with the provision of care, employment, legal obligations or a complaint may be retained for longer under the relevant retention policy.

Information may also be retained where necessary to meet legal, regulatory, insurance or record-keeping requirements.

How we protect your information

We use appropriate organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of sending information over the internet is completely secure. Please avoid sending highly confidential medical or personal information through a general website form or ordinary email.

Your data-protection rights

Depending on the circumstances, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate or incomplete information
  • Request the deletion of your information
  • Ask us to restrict how your information is used
  • Object to certain types of processing
  • Receive your information in a portable format
  • Withdraw your consent at any time
  • Lodge a complaint with the Data Protection Commission

These rights are not absolute and may be subject to certain legal exemptions.

To exercise your rights, contact us at corballynursinghome@gmail.com. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Website: www.dataprotection.ie

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. The most recent version will always be published on this page with the date it was last updated.